Outlet Telephone : 01189 599 000
Technical Helpline: 079 3666 3777
  [email protected]

A2Z Terms and Conditions

Our main aim is to keep you happy and provide a good customer service.

If you wish to discuss any specific issues, please contact us by email or telephone. 

If you want to return an item please refer to our Returns policy.

These terms and conditions set out the basis on which you can use our website and place orders for items from www.a2zofficesupplier.co.uk.

By using this site and placing an order, you are agreeing to our terms and conditions.

Payment Terms 

Payment must be received by the Company prior to acceptance of an order. Company may accept payment via PayPal, Visa, MasterCard, Visa Debit (other forms of payment may be added or removed at Company's sole discretion). 

Returns, Refunds, and Exchange Policy

When you buy from us, we want you to be happy with your purchase. All cartridges come with 30 days 100% warranty subject to routine checks. Before you can return any cartridges or any products, you must obtain an RMA (Returns Merchandise Authorisation) by sending us an email at [email protected] stating the reason(s) for return. We will email the RMA code back to you, which must be shown clearly on the envelope/Packaging.  Any orders returned without RMA are recycled and do not qualify for any credit.

We may on occasion allow you to return any goods unopened that are not faulty subject to a 20% re-stocking fee and the Buyer has to pay the Return Postage. 

For any faulty product outside 30 days period, you must return the product to ourselves for testing together with an engineer’s report, if applicable. We will not refund any amounts falling outside this period but may be able to offer you a credit on your account.

Passing of Property or Resale

The goods supplied by a2zofficeSupplier.co.uk shall pass to the buyer on delivery.  Once the goods are in the buyer's possession or in place of delivery nominated by the buyer, the seller shall be under no liability whatsoever for any loss or damage occurring thereafter.

Customer shall not engage in the business of reselling any goods, products, cartridges, components purchased from a2zofficesupplier.co.uk and nor can they remove components from product for resale. 


All Product images are for description purposes only and may differ from the actual product.


All prices quoted by the seller are subject to alteration without notice unless otherwise agreed in writing by the seller.